What we collect
- When you order: your name, mobile number, delivery address, city and, if you give it, your email address.
- When you contact us: the details you type into the contact form or send on WhatsApp.
- When you subscribe: your email address for the newsletter.
- Automatically: standard server logs (IP address, browser, pages visited) and anonymous analytics.
How we use it
- To confirm your order by phone, deliver it and install it.
- To register your warranty and book service visits.
- To answer your questions and resolve complaints.
- To send offers by email only if you subscribed. Every email has an unsubscribe link.
Who we share it with
Your name, phone number and address are shared with our courier partner and the service centre that handles your installation or repair. We do not sell or rent personal information to anyone.
Cookies and analytics
Your shopping cart is stored in your own browser. We use Google Analytics and the Meta Pixel to understand how the site is used and to measure our advertising. You can block these with your browser settings or an ad blocker without affecting your ability to order.
Keeping it safe
The site is served over HTTPS. Order records are kept for accounting and warranty purposes. You can ask us to correct or delete your personal details at any time by writing to support@waves.net.pk.
Contact
WAVES Corporation Limited, 9 KM Multan Road, Hanjarwal, Lahore. UAN 042-111-31-32-33.
Last updated 17 Oct 2026