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Warranty

Every WAVES appliance is covered by a manufacturer warranty and serviced by our own nationwide network.

Cover

  • Inverter compressors: 10 years on inverter refrigerators, deep freezers and air conditioners.
  • PCB cards: 4 years on inverter air conditioners.
  • Parts and service: 1 year on every appliance from the date of purchase, including labour.

The exact cover for each model is printed on its warranty card and shown on the product page.

Register your warranty

After delivery, send us a photo of your invoice and the serial number plate on WhatsApp. We register the unit against your phone number so you never need to find the card again.

Claiming service

  1. Contact us on WhatsApp, the helpline, or the warranty form with your phone number, model and a short description of the fault.
  2. A WAVES service centre near you calls to book a visit, usually within 2 working days in major cities.
  3. Repairs covered by warranty are free. Any chargeable work is quoted before it starts.

Not covered

  • Physical damage, rust from water exposure, or damage during transport by anyone other than WAVES.
  • Faults caused by voltage fluctuation without a stabiliser, incorrect gas or water connections, or installation by unauthorised persons.
  • Consumables such as filters, bulbs, remote batteries and rubber gaskets.
  • Domestic appliances used in shops, restaurants or other commercial premises.

Last updated 17 Oct 2026